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Privacy Policy

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Effective Date: May 12, 2025

At Stability in Motion, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, book sessions, or engage with our NeuroPhysics Therapy services. Our holistic approach, rooted in “integrating the whole person, addressing body, mind, and environment” Ken Ware, extends to treating your personal information with the utmost care and respect.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and mailing address provided through contact forms, booking requests, or client intake processes.

  • Health Information: Relevant health details (e.g., medical conditions, disabilities, or therapy goals) shared during consultations or sessions to tailor NPT interventions.

  • Usage Data: Non-personal information about how you interact with our website, such as IP address, browser type, and pages visited, collected via cookies or analytics tools.

  • Payment Information: Billing details processed through secure third-party payment providers for session or workshop bookings.

2. How We Use Your Information

We use your information to provide and enhance our services, including:

  • Service Delivery: To schedule sessions, tailor NPT interventions (e.g., adaptive exercises, environmental strategies), and support your goals, whether managing chronic conditions, stress, or athletic rehabilitation.

  • Communication: To respond to inquiries, send appointment confirmations, or share updates about Stability in Motion services or workshops.

  • Website Improvement: To analyze usage data and optimize our website’s functionality and accessibility, ensuring a seamless experience for all clients.

  • Legal Compliance: To comply with applicable laws, regulations, or legal obligations, such as safeguarding health data.

3. How We Protect Your Information

We implement robust security measures to protect your data, including:

  • Encryption: Secure transmission of personal and health information using SSL/TLS protocols.

  • Access Controls: Limiting access to your data to authorized personnel only, trained in data protection.

  • Secure Storage: Storing health and personal information in encrypted databases or secure systems.

  • Third-Party Vetting: Ensuring third-party providers (e.g., payment processors, booking platforms) comply with strict data protection standards.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data only in the following cases:

  • Service Providers: With trusted third parties (e.g., booking or payment platforms) who assist in delivering our services, bound by confidentiality agreements.

  • Legal Requirements: When required by law, such as to comply with a court order or protect the safety of our clients or staff.

  • Consent: With your explicit permission, such as sharing anonymized health data for research or testimonials.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correct: Update or correct inaccurate information.

  • Delete: Request deletion of your data, subject to legal or contractual obligations (e.g., retaining health records for compliance).

  • Opt-Out: Unsubscribe from marketing communications or disable non-essential cookies.

To exercise these rights, contact us at [insert contact email or form link]. We will respond promptly, typically within 30 days, in accordance with applicable data protection laws.

6. Cookies and Tracking

Our website may use cookies to enhance user experience and analyze site performance. Cookies are small files stored on your device that help us remember preferences or track usage. You can manage cookie settings through your browser or opt-out of non-essential cookies via our cookie consent tool.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., booking platforms). We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Children’s Privacy
At Stability in Motion, our NeuroPhysics Therapy services, designed to optimize function for goals such as managing disabilities, stress relief, or enhancing sports performance and recovery, are available to children with parental consent. We are fully compliant with Australian Working with Children authorization requirements, ensuring a safe and supportive environment. Personal information from children is collected only with explicit parental permission, in accordance with privacy laws, to provide tailored care for all clients.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date. We encourage you to review it periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

Stability in Motion
bmcjorrow@gmail.com

0459 312 767

We are dedicated to addressing your concerns and ensuring your trust in our services.

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